Last updated on August 1, 2024
Introduction
Welcome to OsRobo.com. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased from our website, OsRobo.com. By purchasing products from our site, you agree to the terms set forth in this Shipping Policy.
Shipping Locations
Shipping Digital Products: We deliver digital products via email worldwide.
Shipping Hardware Parts: We currently ship hardware parts to addresses within India only. International shipping for hardware parts is not available at this time.
Shipping Methods and Delivery Times
We offer the following shipping methods:
- Standard Shipping: Delivery within 5-15 business days.
- Express Shipping: Delivery within 2-6 business days.
- Digital Products: Delivery within 1-3 business days via email.
Please note that delivery times are estimates and may vary depending on external factors such as weather conditions, carrier delays, and holidays.
Order Processing Time
All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email once your order has been processed and shipped.
Shipping Charges
Shipping charges are calculated based on the weight and dimensions of the items ordered, as well as the shipping method selected. Shipping charges will be displayed at checkout before you complete your purchase.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
Shipping Digital Products
For digital products such as antivirus software and other software programs, you will receive an email with download instructions and license keys within 1-3 business days of your purchase. No physical shipping is required for digital products.
Shipping Hardware Parts
All hardware parts are carefully packaged to ensure they arrive in perfect condition. If you receive a damaged item, please contact us immediately at [email protected] with your order details and a photo of the damaged item.
Shipping Address Accuracy
Please ensure that all shipping information is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer. If an order is returned to us due to an incorrect address, additional shipping charges may apply.
Delays and Issues
While we strive to ensure timely delivery, there may be instances beyond our control that cause delays. In such cases, we will communicate with you to keep you informed of the status of your order. If you experience any issues with your shipment, please contact us at [email protected].
Additional Shipping Terms and Conditions
For the purposes of these Shipping Terms and Conditions, the term "we", "us", and "our" refers to Mr. Akash Bhausaheb Hase, whose registered/operational office is SkyWorld Computers, Backside Of Pariwar Bazaar, Lane No 1, Ganeshnagar, Tal - Sangamner, Dist - Ahmednagar, Maharashtra, 422605, India. The term "you", "your", "user", and "visitor" refers to any natural or legal person who is visiting our website and/or has agreed to purchase from us.
By using our website and/or making a purchase, you agree to the following Shipping Terms and Conditions:
- The content of the pages of this website is subject to change without notice.
- We do not provide any warranty or guarantee regarding the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on our website and/or product pages is at your own risk. It is your responsibility to ensure that any products, services, or information available through our website and/or product pages meet your specific requirements.
- Our website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced on our website, which are not the property of, or licensed to, the operator, are acknowledged on the website.
- Unauthorized use of information provided by us may result in a claim for damages and/or constitute a criminal offense.
- From time to time, our website may include links to other websites. These links are provided for your convenience to offer further information.
- You may not create a link to our website from another website or document without Mr. Akash Bhausaheb Hase’s prior written consent.
- Any disputes arising out of your use of our website and/or purchases, or any engagement with us, are subject to the laws of India.
- We will not be liable for any loss or damage arising directly or indirectly from the decline of authorization for any transaction due to the cardholder exceeding the preset limit agreed upon with our acquiring bank.
Contact Us
If you have any questions or concerns about our shipping policy or additional terms, please contact us at:
SkyWorld Computers,
Backside of Pariwar Bazar, Lane no 1, Ganeshnagar, Sangamner,
Tal - Sangamner, Dist - Ahmednagar,
State - Maharashtra, India.
Pincode - 422605
Email: [email protected]
Phone: +91 9762829883, +91 9322424545
Whatsapp: +91 9762829883, +91 9322424545